Connecting you to world-class technical support and customer care solutions 24 hours a day, 7 days a week.
Since 2014, our center has been at the forefront of the customer service industry. We don't just answer calls; we provide solutions that empower users and businesses. Our facility is equipped with state-of-the-art telecommunication technology to ensure crystal clear communication and zero downtime.
Our team consists of over 1,000 certified support professionals trained in technical troubleshooting, emotional intelligence, and crisis management.
To provide instant, reliable, and empathetic support to every user, ensuring no technical hurdle stands in the way of their productivity.
To become the world's most customer-centric helpline, setting the gold standard for global support services by 2030.
Expert guidance for smartphones, laptops, smart home devices, and wearable tech. We assist with hardware diagnostics and warranty claims.
Deployment support for SaaS platforms, cloud storage troubleshooting, and enterprise software configuration for remote teams.
Assistance with digital payments, secure transaction verification, billing disputes, and subscription management services.
Round-the-clock monitoring and support for VPN setups, firewall configurations, and personal data protection protocols.
End-to-end tracking for orders, return processing, and merchant-side technical assistance for online retail platforms.
Dedicated account managers for high-volume corporate clients, providing tailored support infrastructure and priority routing.
Last Updated: February 2026
At Help Center, your trust is our most valuable asset. This policy describes how we collect, use, and protect your information when you utilize our click-to-call services.
When you initiate a call through our platform, we may collect metadata including your phone number, call duration, and location to route your call to the nearest available representative. We do not access your personal contacts or files.
Calls are recorded for training and quality assurance purposes. These recordings are stored on encrypted servers and are automatically purged after 90 days unless required by legal proceedings.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or servicing you, so long as those parties agree to keep this information confidential.
We implement a variety of security measures to maintain the safety of your personal information. We use 256-bit SSL encryption for all web-based interactions and strict internal access controls for all call logs.
You have the right to request a copy of the metadata we hold about your interaction or request the immediate deletion of your call recordings from our system by contacting our compliance officer.